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Call Intelligence

Know which calls matter

Vectoron classifies calls from Call Tracking Metrics using your tags, with uncertain results available for review.

See how call review works ↓

Your calls, classified

Every call has a different purpose

Vectoron separates sales inquiries from office calls using the categories your business defines.

Explore all features ↗
Tagged calls3 shown
12:58 PM · Google My Business1:48 · caller ***-4118ReadingOffice Call
12:42 PM · Google My Business2:40 · caller ***-6000ReadingHot Lead
11:05 AM · Website1:32 · caller ***-2543ReadingQualified
Call Detail · AI Suggestion12:58 PM · Google My Business1:48 · caller ***-4118
Office CallCaller asked about invoicing on an open matter — internal, not an intake opportunity.
Apply tagApplied ✓
Representative call list with example tags.

Beyond a call count

See what each call was about

A sales inquiry and an office call can both count as a call. Your tags preserve the distinction.

Your categories
Names and descriptions define what a useful match looks like.
Vectoron’s assessment
Suggested tags include confidence and reasoning.

Starts with your CTM account. Connect Call Tracking Metrics and define the tags Vectoron should recognize.

You set the rules

Automate clear matches

Choose your tags and confidence thresholds. Review suggestions when a call needs a closer look.

  1. 01

    Connect Call Tracking Metrics

    Sync inbound call records from your CTM account.

  2. 02

    Classify against your tags

    Vectoron suggests matching tags with confidence and reasoning.

  3. 03

    Review when needed

    With auto-tagging enabled, clear matches above your threshold can apply automatically. Team members with call-management permission can apply, change, or reject suggestions.

Above your threshold

Tag applied automatically

With auto-tagging enabled, Vectoron applies a matching tag above your threshold. Manually tagged calls keep your team’s classification.

Auto-applied

Needs a closer look

Your team makes the call

People with call-management permission can inspect the suggestions and reasoning, then choose the right classification.

Needs review

No reliable match? Configured handling can leave the call for review or assign an Unknown tag.

From calls to conversion strategy

Give conversion strategy the context behind the calls

Classified calls give the Conversion Strategist another source of evidence for website decisions.

Explore the Conversion Strategist ↗
01

Evidence from conversations

Call categories add context beyond the number of calls your website receives.

02

Find the calls that need attention

Filter by tag, status, date or confidence. Request suggestions for an individual call with the appropriate permission.

03

A better-informed next step

The Conversion Strategist uses classified calls to inform hypotheses about what your website could improve.

  • All featuresSee the wider Vectoron toolkit.
  • IntegrationsExplore the platforms Vectoron connects to.
  • Contact our teamDiscuss your call workflow.

Put your calls in context

See your call workflow in Vectoron

Bring your website and talk through your CTM setup with our team.

Vectoron

The AI marketing team for business owners, agencies and growth teams.

Traverse City, MI

(231) 620-8024

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