This Privacy Policy describes how Vectoron ("we," "us," or "our") collects, uses, and shares information when you use our AI-powered content generation and management platform (the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, company name, billing information
- Content Data: Keywords, website URLs, content preferences, tone guidelines, company briefs
- Integration Credentials: CMS credentials (WordPress, Webflow), social media OAuth tokens, Google Analytics credentials
- Team Information: Team member emails, roles, and permissions
1.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent, workflow states
- Device Information: IP address, browser type, operating system, device identifiers
- Log Data: API calls, error logs, performance metrics
- Cookies: Session cookies, preference cookies, analytics cookies
1.3 Third-Party Data
- AI Service Providers: OpenAI, Anthropic, Google, Perplexity for content generation
- Payment Processing: Stripe for billing and subscription management
- Analytics: Google Analytics for usage insights
- Social Media Platforms: LinkedIn, Facebook, Twitter/X, Instagram for publishing
2. How We Use Your Information
2.1 Core Service Delivery
- Generate AI-powered content based on your keywords and preferences
- Publish content to your connected CMS platforms
- Schedule and post social media content
- Provide analytics and reporting on content performance
- Process payments and manage subscriptions
2.2 Service Improvement
- Analyze usage patterns to improve features
- Debug and resolve technical issues
- Optimize AI model performance
- Train and refine content generation algorithms
2.3 Communication
- Send account notifications and service updates
- Provide customer support
- Send billing invoices and payment confirmations
- Share product updates and feature announcements (optional)
2.4 Legal and Security
- Comply with legal obligations
- Prevent fraud and abuse
- Enforce our Terms of Service
- Protect the security and integrity of the Service
3. Information Sharing
3.1 Third-Party Service Providers
We share data with trusted service providers who help operate our Service:
- AI Providers: OpenAI, Anthropic, Google, Perplexity (content generation)
- Payment Processor: Stripe (payment processing)
- Cloud Infrastructure: AWS, hosting providers
- Google Integrations: Google Analytics, Google Search Console, and Google Ads (when connected by the user for analytics reporting, search performance reporting, and PPC account management)
- Email Services: Transactional email providers
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
3.3 Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights and safety.
3.4 With Your Consent
We may share information with third parties when you explicitly consent.
4. Data Retention
- Account Data: Retained while your account is active and for 90 days after cancellation
- Content Data: Retained per your settings; can be deleted upon request
- Audit Logs: Retained for 12 months for security purposes
- Billing Records: Retained for 7 years for tax and accounting compliance
- Analytics Data: Aggregated and anonymized after 24 months
5. Your Rights and Choices
5.1 Access and Portability
You can access, download, and export your data through your account dashboard.
5.2 Correction and Deletion
You can update your account information or request deletion of your data by contacting us.
5.3 Opt-Out
- Marketing Emails: Unsubscribe via link in emails
- Analytics Cookies: Disable through browser settings
- Data Processing: Request restriction of processing for specific purposes
5.4 Account Deletion
You can delete your account at any time. All associated data will be permanently deleted within 90 days.
6. Data Security
We implement industry-standard security measures:
- Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
- Access Controls: Role-based access, multi-factor authentication
- Regular Audits: Security assessments and penetration testing
- Monitoring: Real-time threat detection and logging
- Vendor Security: All third-party providers undergo security review
7. International Data Transfers
Your data may be processed in the United States and other countries. We ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Privacy Shield Framework compliance (where applicable)
- Equivalent data protection safeguards
8. Children's Privacy
Our Service is not intended for users under 18. We do not knowingly collect information from children.
9. California Privacy Rights (CCPA)
California residents have additional rights:
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of sale of personal information (we do not sell your data)
- Right to Non-Discrimination: Equal service regardless of privacy choices
To exercise these rights, contact us at privacy@vectoron.ai
10. GDPR Rights (European Users)
European users have rights under GDPR:
- Right of Access: Obtain confirmation and access to your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion ("right to be forgotten")
- Right to Restriction: Limit how we use your data
- Right to Data Portability: Receive your data in machine-readable format
- Right to Object: Object to processing for direct marketing
- Right to Withdraw Consent: Withdraw consent at any time
11. Cookies and Tracking
11.1 Types of Cookies
- Essential Cookies: Required for Service functionality
- Analytics Cookies: Google Analytics for usage insights
- Preference Cookies: Remember your settings
- Session Cookies: Maintain your logged-in state
11.2 Managing Cookies
You can control cookies through browser settings. Disabling essential cookies may impact Service functionality.
12. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via:
- Email notification to registered users
- Prominent notice on our website
- Updated "Last Updated" date
Continued use of the Service after changes constitutes acceptance of the updated policy.
14. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.
15. AI-Generated Content
Our Service uses third-party AI providers (OpenAI, Anthropic, Google, Perplexity) solely to generate content on your behalf based on:
- Your provided keywords and guidelines
- Publicly available information
We do not use your data — including any data obtained through Google APIs — to train AI models or for any purpose other than providing and improving the Service. Your Google user data is used exclusively to deliver the features you have authorized (such as analytics reporting and advertising optimization).
We do not claim ownership of your generated content. You retain all rights to content created through our Service.
16. Google API Data
Vectoron accesses Google Analytics, Google Search Console, and Google Ads data only when you explicitly connect those integrations. This data is used solely to provide the features you have authorized, including analytics reporting, search performance reporting, and PPC account management.
Specifically, data obtained through Google APIs:
- Is not sold to third parties
- Is not used for advertising or ad targeting
- Is not used to train generalized AI or machine learning models
- Is shared with third-party AI providers only as necessary to deliver the specific user-facing feature you requested (for example, sending performance metrics to an AI provider to generate optimization recommendations). These providers process data solely on our behalf and do not retain it for their own training purposes.
You may disconnect any Google integration at any time from your account settings. Upon disconnection, we stop accessing new data from that integration.
17. Data Processing Agreement
For enterprise customers requiring a Data Processing Agreement (DPA), contact our sales team at enterprise@vectoron.ai
By using Vectoron, you acknowledge that you have read and understood this Privacy Policy.