Legal

Privacy Policy

Last Updated: January 12, 2025

This Privacy Policy describes how Vectoron ("we," "us," or "our") collects, uses, and shares information when you use our AI-powered content generation and management platform (the "Service").

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, company name, billing information
Content Data: Keywords, website URLs, content preferences, tone guidelines, company briefs
Integration Credentials: CMS credentials (WordPress, Webflow), social media OAuth tokens, Google Analytics credentials
Team Information: Team member emails, roles, and permissions

1.2 Automatically Collected Information

Usage Data: Pages visited, features used, time spent, workflow states
Device Information: IP address, browser type, operating system, device identifiers
Log Data: API calls, error logs, performance metrics
Cookies: Session cookies, preference cookies, analytics cookies

1.3 Third-Party Data

AI Service Providers: OpenAI, Anthropic, Google, Perplexity for content generation
Payment Processing: Stripe for billing and subscription management
Analytics: Google Analytics for usage insights
Social Media Platforms: LinkedIn, Facebook, Twitter/X, Instagram for publishing

2. How We Use Your Information

2.1 Core Service Delivery

Generate AI-powered content based on your keywords and preferences
Publish content to your connected CMS platforms
Schedule and post social media content
Provide analytics and reporting on content performance
Process payments and manage subscriptions

2.2 Service Improvement

Analyze usage patterns to improve features
Debug and resolve technical issues
Optimize AI model performance
Train and refine content generation algorithms

2.3 Communication

Send account notifications and service updates
Provide customer support
Send billing invoices and payment confirmations
Share product updates and feature announcements (optional)

2.4 Legal and Security

Comply with legal obligations
Prevent fraud and abuse
Enforce our Terms of Service
Protect the security and integrity of the Service

3. Information Sharing

3.1 Third-Party Service Providers

We share data with trusted service providers who help operate our Service:

AI Providers: OpenAI, Anthropic, Google, Perplexity (content generation)
Payment Processor: Stripe (payment processing)
Cloud Infrastructure: AWS, hosting providers
Analytics: Google Analytics
Email Services: Transactional email providers

3.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights and safety.

3.4 With Your Consent

We may share information with third parties when you explicitly consent.

4. Data Retention

Account Data: Retained while your account is active and for 90 days after cancellation
Content Data: Retained per your settings; can be deleted upon request
Audit Logs: Retained for 12 months for security purposes
Billing Records: Retained for 7 years for tax and accounting compliance
Analytics Data: Aggregated and anonymized after 24 months

5. Your Rights and Choices

5.1 Access and Portability

You can access, download, and export your data through your account dashboard.

5.2 Correction and Deletion

You can update your account information or request deletion of your data by contacting us.

5.3 Opt-Out

Marketing Emails: Unsubscribe via link in emails
Analytics Cookies: Disable through browser settings
Data Processing: Request restriction of processing for specific purposes

5.4 Account Deletion

You can delete your account at any time. All associated data will be permanently deleted within 90 days.

6. Data Security

We implement industry-standard security measures:

Encryption: TLS 1.3 for data in transit, AES-256 for data at rest
Access Controls: Role-based access, multi-factor authentication
Regular Audits: Security assessments and penetration testing
Monitoring: Real-time threat detection and logging
Vendor Security: All third-party providers undergo security review

7. International Data Transfers

Your data may be processed in the United States and other countries. We ensure adequate protection through:

Standard Contractual Clauses (SCCs)
Privacy Shield Framework compliance (where applicable)
Equivalent data protection safeguards

8. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect information from children.

9. California Privacy Rights (CCPA)

California residents have additional rights:

Right to Know: What personal information we collect and how we use it
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of sale of personal information (we do not sell your data)
Right to Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at privacy@vectoron.ai

10. GDPR Rights (European Users)

European users have rights under GDPR:

Right of Access: Obtain confirmation and access to your data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion ("right to be forgotten")
Right to Restriction: Limit how we use your data
Right to Data Portability: Receive your data in machine-readable format
Right to Object: Object to processing for direct marketing
Right to Withdraw Consent: Withdraw consent at any time

11. Cookies and Tracking

11.1 Types of Cookies

Essential Cookies: Required for Service functionality
Analytics Cookies: Google Analytics for usage insights
Preference Cookies: Remember your settings
Session Cookies: Maintain your logged-in state

11.2 Managing Cookies

You can control cookies through browser settings. Disabling essential cookies may impact Service functionality.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via:

Email notification to registered users
Prominent notice on our website
Updated "Last Updated" date

Continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

For privacy inquiries, requests, or concerns:

Email: privacy@vectoron.ai
Mail: Vectoron Privacy Team, Traverse City, MI
Data Protection Officer: dpo@vectoron.ai
General Support: support@vectoron.ai

14. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices. Review their privacy policies before providing information.

15. AI-Generated Content

Content generated by our AI services may be based on:

Your provided keywords and guidelines
Publicly available information
Training data used by AI providers (OpenAI, Anthropic, Google, Perplexity)

We do not claim ownership of your generated content. You retain all rights to content created through our Service.

16. Data Processing Agreement

For enterprise customers requiring a Data Processing Agreement (DPA), contact our sales team at enterprise@vectoron.ai

By using Vectoron, you acknowledge that you have read and understood this Privacy Policy.